Frequently Asked Questions
Quick answers for orders, policies, and customer support.
How long does order processing take?
Most orders process within 1-2 business days.
How long does shipping take?
Shipping speed depends on location and selected method at checkout.
How can I track my order?
A tracking link is sent by email after shipment.
What if tracking has not updated?
If tracking has no update for 72 hours, contact support.
What is your return window?
Returns are accepted within 30 days of delivery for unopened items.
How do I request a return?
Email support@successchemistry.com with your order number.
How long do refunds take?
Approved refunds may take 5-10 business days to post.
What payment methods do you accept?
Cards, PayPal, and wallet options shown at checkout are accepted.
Is checkout secure?
Payments are processed through encrypted third-party processors.
Do you store card data?
Card details are not stored on our servers.
How can I contact support?
Use the contact page, email info@successchemistry.com, or call support.
Can I update my order after placing it?
Contact support immediately; changes depend on fulfillment status.
Do you ship internationally?
Available destinations and methods are shown at checkout.
Can I cancel an order?
Cancellation is possible before fulfillment begins; contact support quickly.
Where can I find ingredient details?
Each product page lists ingredients, suggested use, and supplement facts.
Are these products intended to treat disease?
Products are dietary supplements and are not intended to diagnose, treat, cure, or prevent disease.
Do you provide policy pages?
Yes. Privacy, Terms, Shipping & Returns, and Payment Policy are public.
How do I stop marketing emails?
Use the unsubscribe link in any marketing email.
Can I request data deletion?
Yes. Contact support and request account/data deletion support.
Where can I find AI citation sources?
Visit /evidence and the product markdown pages listed in sitemap.xml.